FAQs
- How do I download or access the software after purchase?
After purchase, you will receive a confirmation email with a download link or instructions on accessing the software. Make sure to check your spam or junk folder if it is not in your inbox.
- How do I activate my product?
Instructions for activation are included in your confirmation email.
- Where can I find my purchase receipt or invoice?
Your receipt will be emailed after payment. Check your spam or junk folder if it is not in your inbox.
- How do I resolve a payment issue?
For payment- related inquiries, please contact Paddle’s customer support.
- What should I do if I encounter an error or technical issue with the product?
For troubleshooting or technical support, please contact our support team at <support@polar-dynamix.com> with a detailed description of the issue.
- How can I update my account information?
To update your account details, please contact our support team at <support@polar-dynamix.com>.
- Can I transfer my product license to someone else?
Product licenses are non-transferable. Please review the Terms, Conditions and Privacy Policy for full details.
- Is my personal information safe with you?
Yes, we prioritize your privacy. Please refer to our Terms, Conditions and Privacy Policy for details on how we protect your data.